Terms of Service

Last updated: September 17, 2026

OVERVIEW

Welcome to Waikanae Paper Artist.

The terms “we”, “us” and “our” refer to Waikanae Paper Artist. Waikanae Paper Artist operates this store and website, including related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”).

Waikanae Paper Artist is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced on this website, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully before accessing or using our website.

By visiting, interacting with or using the Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not use the Services.

Nothing in these Terms is intended to limit or exclude rights that cannot lawfully be excluded under applicable consumer law, including the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986.

SECTION 1 – ACCESS AND ACCOUNTS

By using the Services, you represent that you are legally able to enter into an agreement in your jurisdiction.

You may be asked to provide certain information when using the Services, including your email address, billing information, shipping information or payment information.

You agree that information you provide will be accurate, current and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity undertaken through your account.

You must not transfer, sell or assign your account to another person without our permission.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to accurately represent our artwork, products and services.

However, colours and product appearance may vary slightly depending on your screen, device settings, printing processes, materials and manufacturing methods.

Product descriptions, designs, specifications, availability and other product information may be updated from time to time.

We reserve the right to discontinue a product or limit availability where reasonably necessary.

Products purchased directly through Waikanae Paper Artist are prepared and fulfilled by Waikanae Paper Artist unless otherwise stated on the product page.

Products displaying a Shop on Zazzle button are printed and fulfilled separately by Zazzle.

Nothing in this section limits your rights where a product fails to comply with applicable consumer guarantees.

SECTION 3 – HOW PRODUCTS ARE PURCHASED

Waikanae Paper Artist offers products using more than one purchasing and fulfilment method.

The purchasing method applicable to a product will be stated on the product page.

Products purchased directly through Waikanae Paper Artist

Products available through the checkout on this website are purchased directly from Waikanae Paper Artist using Shopify-powered checkout.

When you submit an order, you are making an offer to purchase.

An order is not confirmed until it has been accepted and payment has been successfully processed.

We may decline or cancel an order where reasonably necessary, including because of pricing errors, stock or production availability, suspected fraud or inability to fulfil the order.

If we cancel an order after payment has been taken, the relevant payment will be refunded.

Please review your order carefully before submitting it, particularly where the product is personalised, customised or made to order.

Direct purchases are subject to our Return & Refund Policy and Shipping & Fulfilment Policy.

Products purchased through Zazzle

Products displaying a Shop on Zazzle button are not purchased through Waikanae Paper Artist’s Shopify checkout.

Selecting the button allows you to choose your preferred Zazzle region before being taken to the corresponding Zazzle product page, where you complete your transaction directly through Zazzle.

For those products, Zazzle handles matters including payment processing, production, printing, packaging, shipping and applicable returns or refunds.

Your purchase through Zazzle is also subject to Zazzle’s current terms, policies, pricing and fulfilment conditions.

Questions or claims relating to an existing Zazzle order should normally be directed to Zazzle using the information associated with that order.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions may change from time to time.

For products purchased directly through Waikanae Paper Artist, the applicable price will be shown on our website and confirmed during checkout.

Unless otherwise stated, prices may not include shipping, customs charges, duties or other charges that may apply to your order.

You agree to provide accurate and current billing, payment and account information when purchasing directly through our website.

Zazzle pricing

Any prices displayed or referenced on Waikanae Paper Artist for products ultimately purchased through Zazzle are for information only and may differ from the current price available on Zazzle.

Zazzle controls its own prices, currencies, discounts, promotional offers, taxes, shipping charges and product options.

The final price for a Zazzle product is the price displayed by Zazzle when you complete your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Shipping arrangements depend on the purchasing method applicable to the product.

Products purchased directly through Waikanae Paper Artist using Shopify checkout are prepared, packaged and dispatched by Waikanae Paper Artist in New Zealand.

Direct shipping is currently available to New Zealand and Australia only.

Shipping charges and available delivery options will be shown at checkout.

Delivery times are estimates and may be affected by courier or postal delays, public holidays, weather events, customs processing or other circumstances outside our reasonable control.

Products displaying a Shop on Zazzle button are purchased, produced and shipped through Zazzle.

Zazzle determines its own shipping services, delivery estimates and charges according to the customer’s region, selected product and delivery options.

Direct purchases are also subject to our published Shipping & Fulfilment Policy.

Nothing in this section limits any delivery rights or remedies available under applicable consumer law.

SECTION 6 – INTELLECTUAL PROPERTY

Unless otherwise stated, the artwork, original designs, text, branding, photographs and other creative materials displayed through Waikanae Paper Artist are owned by Waikanae Paper Artist, Nicky Bourke, or are used with appropriate permission or licence.

These materials may be protected by copyright, trademark and other intellectual property laws.

The Services are provided for your personal, non-commercial use.

You must not reproduce, copy, distribute, modify, commercially exploit, republish or create derivative works from our original artwork, designs, photographs or written content without prior permission, except where permitted by law.

The name Waikanae Paper Artist, associated branding and original artwork by Nicky Bourke may not be used in a manner that falsely suggests endorsement, authorship or affiliation.

Shopify’s name, trademarks and branding remain the property of Shopify or its licensors.

Zazzle’s name, trademarks and branding remain the property of Zazzle or its licensors.

All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, services or functionality offered by third parties.

We may not control these third-party services and do not guarantee their continued availability.

Your use of a third-party service may be subject to that provider’s own terms, conditions and privacy practices.

You should review those terms before using the third-party service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites or services operated by third parties.

This includes links to Zazzle and may include links to social media platforms, payment providers, fulfilment partners or other services.

When you leave our website and access a third-party website, that website operates under its own terms, policies and privacy practices.

We are not responsible for the content, availability, security or independent business practices of third-party websites.

Complaints, questions or claims about transactions conducted directly with a third-party platform should generally be directed to that platform.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Waikanae Paper Artist is powered by Shopify, which enables us to provide the Services to you.

Purchases completed through the Waikanae Paper Artist Shopify-powered checkout are made directly with Waikanae Paper Artist.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Waikanae Paper Artist, including any injury, damage or loss resulting from products purchased directly through Waikanae Paper Artist, except where liability cannot lawfully be excluded.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims, damages or liabilities arising from or related to purchases and transactions made directly with Waikanae Paper Artist.

For clarity: this section applies to purchases completed directly through the Waikanae Paper Artist Shopify-powered checkout.

Products displaying a Shop on Zazzle button are purchased separately through Zazzle and do not constitute a direct checkout transaction with Waikanae Paper Artist through this Store.

SECTION 10 – PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may also collect and process personal information relating to your access to and use of the Services.

Certain information may be transmitted to Shopify or other service providers in order to provide the Services.

If you follow a Shop on Zazzle link and complete a transaction through Zazzle, information provided directly to Zazzle is handled according to Zazzle’s own privacy policy and practices.

Please review our Privacy Policy for further information.

SECTION 11 – FEEDBACK

If you voluntarily provide reviews, suggestions, comments, feedback or other content relating to Waikanae Paper Artist, you grant us permission to use that feedback for reasonable business, promotional and service-improvement purposes.

You confirm that you have the right to provide the feedback and that it does not infringe another person’s intellectual property, privacy or other rights.

We reserve the right to remove feedback that is unlawful, abusive, misleading, defamatory, obscene, infringing or otherwise inappropriate.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally information on the Services may contain typographical errors, inaccuracies or omissions relating to matters such as product descriptions, prices, promotions, availability, shipping charges or delivery estimates.

We may correct genuine errors or update information when necessary.

If an error materially affects an order already placed directly with Waikanae Paper Artist, we will communicate with you and deal with the matter in accordance with applicable law.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to:

• violate applicable laws or regulations;
• infringe our intellectual property rights or those of another person;
• harass, abuse, threaten or defame another person;
• transmit fraudulent, false or misleading information;
• upload or distribute malicious software;
• interfere with the security or operation of the Services;
• collect personal information about others without lawful authority;
• send spam or unauthorised promotional communications;
• impersonate another person or organisation; or
• attempt to circumvent security or access-control measures.

We may restrict or terminate access to the Services where reasonably necessary because of misuse or violation of these Terms.

SECTION 14 – AUTOMATED AGENTS

Automated or semi-automated systems accessing the Services must comply with applicable technical restrictions, access controls and identification requirements.

Automated systems must not attempt to conceal their automated nature, bypass CAPTCHA or other security measures, or circumvent restrictions intended to control automated access.

We may limit or block automated access where necessary to protect the Services, customers or our business.

SECTION 15 – TERMINATION

We may suspend or terminate access to all or part of the Services where reasonably necessary, including because of a serious or repeated breach of these Terms.

Termination does not affect rights or obligations that arose before termination.

Provisions which by their nature should continue after termination, including intellectual property, privacy, liability, governing law and dispute provisions, will continue to apply.

SECTION 16 – WARRANTIES AND CONSUMER RIGHTS

Information made available through the Services is provided for general informational and commercial purposes.

While we endeavour to keep information accurate and current, errors or interruptions may occasionally occur.

To the fullest extent permitted by law, we do not guarantee that website access will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded or restricted.

For consumers purchasing from Waikanae Paper Artist in New Zealand, applicable rights may arise under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

Customers in Australia or other jurisdictions may also have mandatory consumer rights under the laws that apply to them.

Where mandatory consumer laws apply, they take precedence over any inconsistent provision in these Terms.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Waikanae Paper Artist will not be liable for indirect, incidental or consequential losses arising solely from use of the website where such liability may lawfully be excluded.

However, nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in this section affects rights or remedies available under applicable consumer protection law, including the Consumer Guarantees Act where it applies.

We are not responsible for losses caused solely by third-party platforms in circumstances where the relevant transaction, service or information was provided directly by that third party and we have no legal responsibility for that conduct.

SECTION 18 – INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses or claims reasonably arising from your unlawful misuse of the Services, serious breach of these Terms, or infringement of another person’s rights.

Nothing in this section requires a consumer to indemnify Waikanae Paper Artist for matters for which Waikanae Paper Artist is legally responsible.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms on one occasion does not waive our right to enforce that provision later.

These Terms, together with policies published on this website, form the agreement governing use of the Services, subject to any rights and obligations imposed by applicable law.

SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent where consent is legally required.

We may transfer or reorganise our rights and obligations in connection with a legitimate transfer, restructuring or sale of the business, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms and your use of the Services are governed by the laws of New Zealand, subject to any mandatory consumer protections that apply in the jurisdiction where you live.

Any dispute relating to Waikanae Paper Artist may be dealt with through the courts, tribunals or other dispute-resolution bodies having lawful jurisdiction in New Zealand.

Nothing in this section prevents a consumer from exercising any rights available under applicable consumer law.

SECTION 23 – HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal obligations or third-party service arrangements.

The current version will be published on this website together with the date it was last updated.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of the Services after an updated version takes effect constitutes acceptance of the updated Terms, except where applicable law requires another form of consent.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Waikanae Paper Artist
Nicky Bourke
Email: lovepaperthings@gmail.com
Location: Waikanae, New Zealand

Additional business contact information is available through the Contact Information policy published on this website.

For questions relating to an existing product purchased through Zazzle, including payment, printing, fulfilment, delivery or a Zazzle return, please contact Zazzle using the order information associated with your purchase.